Nonprofit Leadership Alliance

The XCD team really understood what we were trying to achieve and we worked as one team to design, build and deliver this project. They worked to a tight project plan, kept us informed of progress and always available when required. They continue to support as when required. A great team to work with.

The Nonprofit Leadership Alliance partners with colleges and universities across the USA to prepare, certify and connect young people to careers with our nonprofit partners. We connect our students and Certified Nonprofit Professionals (CNPs) to internships and job openings at our nation’s leading nonprofit organizations such as the Boy Scouts of America, the YMCA of the USA, Girl Scouts of the USA, National Urban League and many more.

THE HR AND PAYROLL GAUNTLET

We had a custom built database for our Certification System which was creaking at the seams. It was cumbersome for our students, inflexible for our Campus Directors and time consuming for administrators. We had a vision for a new Certification System and the licensing benefits offered through the Salesforce Foundation, but did not have the technical expertise or resources to design and build the system.

THE LIGHT AT THE END OF THE TUNNEL

We were already using the Salesforce CRM solution which had been provided by the Salesforce Foundation and quickly made the decision that this was the right platform for our Certification System. But it was clear we needed to find a developer who clearly understood our vision and had the knowledge and expertise when it comes to building complex systems on the Force.com platform. XCD helped us to turn our vision into a Requirement Specification, adding helpful ideas and improvements along the way. We worked with XCD to build, test, upload data, complete user training and roll out the system – in just over two months!

THE GAME CHANGER

We now have a Certification System which we are proud of. Here is the link to our training video for our students. The system is easy to use and has built in workflow, reminders, alerts and approvals which streamline the entire certification process from registration to certification and alumni status. Reports and dashboards show where everyone is in the process, so we have complete visibility of how our 3,500 students are progressing.