International Security Company

A security company, based in Iraq, offering protection for contractors (both national and international). It provides high caliber security consultancy and protective services to enable businesses to work successfully in challenging geopolitical environments. All of its expatriate security consultants and managers are ex-military or police with a minimum of five years’ experience of working in a protective role in hostile environments.

THE HR AND PAYROLL GAUNTLET

This security company has a large team of ex-pats, local nationals and other country nationals who can be assigned to security projects. Operations are responsible for roster planning, HR for recruitment and contracts and Finance for payroll. Each division had their own system and processes utilising a complex mix of spreadsheets and whiteboards. Maintaining an accurate and up-to-date record on daily manning, leave and pay was a real challenge as the company grew in size. They needed a single solution for resource planning, payroll and HR administration (including recruitment, on-boarding and contracts).

THE LIGHT AT THE END OF THE TUNNEL

The XCD solution was perfectly suited to their requirements but roster planning was complex because of the mix of roles, contract types and pay rates. Working with their head office team in Erbil, Iraq, which included a week onsite, XCD designed and implemented a roster planning solution integrated into their HR and payroll solution. The solution provides a single source of data with access profiles for Project Managers, Operations, HR and Finance for the day-to-day management of their workforce – an integrated workforce planning, HR and payroll solution.

THE GAME CHANGER

Considerably less time is now spent on resource planning, payroll and administration, with company data being the most accurate it’s ever been. No more shared documents, files or post-it notes are required and payroll is undertaken via the XCD solution. All information is secure and can be accessed from any location and from any device. Automated emails and reporting functionality have helped simplify the entire process and enabled a more efficient and streamlined business structure.

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